45 Thomas Johnson Dr., Suite 209 & 210, Frederick, MD 21702
301.662.6755
Morpheus8 - The Ultimate in Skin, Face & Body Contouring. Click Here to Learn More
45 Thomas Johnson Dr., Suite 209 & 210 Frederick, MD 21702
301.662.6755
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FREQUENTLY ASKED QUESTIONS WE'RE HERE TO HELP YOU NAVIGATE YOUR SKIN HEALTH! REQUEST A CONSULT
NAVIGATE THIS PROCEDURE: INTRODUCTION MORE INFORMATION ABOUT FREDERICK DERMATOLOGY
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FREQUENTLY ASKED QUESTIONS

At Frederick Dermatology, we aim to ensure every question you have before, during and after your procedure with us are. See below for the answers to our most frequent questions. For frequently asked questions specific to the treatments we offer, see each treatment’s page.

General Questions


Do cosmetic consultations cost anything?

We ask that every cosmetic patient puts down a deposit when scheduling their first consultation. This $100 deposit is collected at the time of scheduling and stays as a credit on your account to use toward any product or service at our office. This fee also doubles as a no-show fee in the event that a patient does not attend their scheduled appointment and does not call our office to cancel/reschedule ahead of time.

What kind of payments are accepted at your office?

We are currently accepting payments via check, credit card, and CareCredit.

 

Insurance Plan Questions


What insurance plans do you participate with at Frederick Dermatology Associates?

We participate with Medicare, Cigna, Aetna, United, Blue Cross Blue Shield Federal, CareFirst PPO and POS, Informed, Tricare, USFHP, and OneNet.

Are cosmetic procedures covered by my insurance?

Generally,  cosmetic procedures are not covered by insurance.  We accept a variety of payments options for these procedures, including CareCredit.

 

Credit Card Policy


Do I have to leave my credit card information to be a patient at this practice?

Yes. This is our policy. You have the option to seek dermatological care elsewhere if you do not want to accept our policy. We appreciate that you have a choice and respect your decision if you decide to go elsewhere.

How much and when will money be taken from my account?

The insurance companies on average take approximately 2 weeks to process submitted claims. Whatever the allowed amount is, your copay, coinsurance, and deductible are taken into consideration. It simply depends on your individual policy what you may owe. Once the insurance explanation of benefits is received and posted to your account, any patient financial responsibility will be processed automatically on the debit or credit card you leave on file.

Which secure software system are you using and how does it work?

The software system is PayTrace a Nationwide Payment Solution System. This system is compliant with the Payment Card Industry Data Security Standards (PCI DSS). No data is stored on our local computers or servers. All customer payment account numbers are encrypted as soon as they enter the PayTrace system. And, the data is stored in geographically remote and fully redundant high security data centers.

What are the benefits?

It saves you time and eliminates the need to write checks, buy stamps or worry about delays in the mail. Plus, if you have a rewards program linked to your card, you can earn rewards for bills you already pay.

What if there is a payment discrepancy or I have other payment questions?

Please contact our billing specialist directly to settle payment discrepancies or for other payment questions.

Will I still receive a paper bill by mail?

No. We want to eliminate printing and mailing statements.

Do cosmetic consultations cost anything?

We ask that every cosmetic patient puts down a deposit when scheduling their first consultation. This $100 deposit is collected at the time of scheduling and stays as a credit on your account to use toward any product or service at our office. This fee also doubles as a no-show fee in the event that a patient does not attend their scheduled appointment and does not call our office to cancel/reschedule ahead of time.

Interested in learning more about this procedure? Contact us today for more information.

Tell us a little about yourself. A member from our Concierge Team will get back to you shortly with next steps, and a plan of action.

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Amazing Microblading Results

If you've been following us for the past 9 months, you may remember when we introduced microblading to our practice...

Gift Certificates are Available!

Spread the holiday cheer this season with gift cards to Frederic Dermatology! Contact us today to learn more!

MEET OUR DERMATOLOGIST
Dr. Kathleen Moe is a board-certified dermatologist with a passion for excellence in skin health. Click to learn more!
OUR PHILOSOPHY ON SKIN HEALTH
Frederick Dermatology Associates is devoted to the health and beauty of your skin. Our goal is to exceed our patients’ expectations.

WELCOME TO FREDERICK, MD

Frederick Dermatology Associates has put Frederick, MD on the map as a regional authority on skin health and wellness. With an emphasis on building a natural, refreshed look in our patients, we focus on innovations in cosmetic, medical and aesthetic dermatology, backed by experience and supervision by our board-certified dermatologists. Whether you’re local or out of town, consider Frederick, MD as your destination for excellence in dermatology.

Talk to one of our specialists today.
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A PATIENT-FIRST APPROACH

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Frederick Dermatology & Associates 45 Thomas Johnson Dr., Suite 209 & 210 Frederick, MD 21702 View on map

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Email Us: Click here Call us at 301.662.6755 Fax: 301.418.6218 Open from Monday to Friday, 8:30 to 4:30 Closed on Saturday and Sunday

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